Booking Information

ONLINE BOOKINGS

Tickets are available for purchase 24/7 online via our website. Simply select your event and follow the booking prompts.

PHONE BOOKINGS

02 7255 1561

Monday to Friday from 9am to 5pm.

Closed on public holidays.

IN-PERSON AND EMAIL BOOKINGS

Monday to Friday from 9am to 5pm, and one hour before performance times.

Saturday to Sunday - One hour before performance times.

Please Note: Our emails are monitored regularly. During busy periods, response times may differ.

Closed on public holidays.

ACCESS BOOKINGS

Call the Box Office Monday to Friday from 9am to 5pm on 02 7255 1561. Our team will help secure the best seats for you.

RESERVATIONS

Reservations are available for school bookings.

PAYMENT METHODS

The Box Office accepts credit and debit cards including VISA, Mastercard and AMEX.

TRANSACTION FEES

Bookings made online or over the phone generally incur a $6 transaction fee. Bookings made in person at the Box Office do not incur a transaction fee.

EXCHANGES AND REFUNDS

Exchanges are available until two hours before an event and in accordance with our terms and conditions. In most instances, exchanges incur a $5.50 exchange fee.

Refunds are available in accordance with our terms and conditions. In the event a refund is granted the Seymour may retain any fee it has charged, to the extent permitted by law.

CONCESSIONS AND DISCOUNTS

Concession tickets or otherwise discounted tickets are available for certain events. If you purchase one of these tickets, you should be prepared to present valid, corresponding ID at your event if requested by our staff.

Common concession or discount ticket types and their corresponding ID types include:

Ticket type	Corresponding ID
Health Care Card holder	Health Care Card
MADSOC member	MADSOC member number
Mardi Gras member	Mardi Gras member number
MEAA member/ Industry	MEAA Membership Card
Pensioner	Pensioner Concession Card
Senior	Seniors Card
Student	Student Card
Under 30/ 35	Driver Licence or ID Card
USU Rewards member	USU Rewards Card
Veteran	Veterans Affairs Card

Please check your event page to determine whether concession or discount tickets are available for your event.

LOST TICKETS

Replacement tickets can be issued by the Box Office in the hour prior to your event, when ID is presented. We will not replace lost tickets purchased from an unauthorised seller or a reseller.

TICKETS FOR YOUNG CHILDREN

Children under the age of 2 years may sit on a guardian's lap free of charge for most events at Seymour Centre. Check your event webpage for more information. 

Pictured: Seymour Centre exterior, date unknown